As specialists in digital communication and customer experience (CX), Qualified Group helps companies effectively communicate, build relationships and create exceptional experiences for their customers. This allows our clients to focus and double down on what makes them great – their core business.
We deliver augmented and fully managed communication solutions to ensure customers are being well supported and served in a timely manner, via optimised workflows on any channel of their choosing.
With decades of experience providing technology focused, communications and business solutions to some of Australia’s largest corporate organisations, Qualified Group are capable and committed to delivering the best possible outcomes for our clients and their customers.
Best practice communications systems, built upon cutting edge technology, run by incredible people
Technology – applying decades of enterprise technology and management consulting experience, partnering with, and endorsed by the leading provider of digital communications technology, Twilio.
People – our people are our lifeblood, we pride ourselves on building and retaining incredible teams based on often forgotten shared values. We bat deep, with experienced and passionate leaders from industry, consulting and technology backgrounds working together to develop and continually improve upon client outcomes.
Systems & workflows – we blend technology and people together with proven, best practice process and workflows to deliver exceptional end-user experiences on behalf of our global portfolio of clients.
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